External Share for Jira

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Today in JES’s Factory things are not going smoothly. The CNC machines have a hard time communicating with the server after a recent software update. The developers can’t figure out the issue on the Factory’s end, so the only option is to get in touch with the hardware company. Fortunately for them, the CNC provider uses External Share for Jira to swiftly communicate such issues. The Factory can report and fix issues faster by using a secured link with the JES Factory developers, bypassing the customer portal and waiting for a CS representative to create an issue.

Table of Contents Before We Dive In Configuring the Board to Exclude Backlog Adding Their Issues to the Active Board Scrum Board Automation Kanban Board Automation Conclusion Additional Resources Connect with Us on LinkedIn In the realm of agile collaboration, the devil is in the details. Balancing transparency with privacy is akin to a tightrope walk. Walk it with confidence. With External Share for Jira, we ensure that external collaborators see only the active tasks and their contributions, keeping the backlog discreetly tucked away in the shadows.

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In the world of project management, collaboration is crucial. Every day we face new challenges and issues we need to overcome. Now it’s easier for your external collaborators to communicate them to your team. We’re excited to present the latest enhancement to the External Share for Jira: the Issue Creation update. This update enables external users to create new issues on shared boards, timelines and filters, streamlining collaboration and project success.

“Coming together is a beginning, staying together is progress, and working together is success.” Henry Ford Effective teamwork and collaboration lie at the heart of any successful project. Acknowledging this truth, the tools available in the Jira ecosystem continuously evolve, providing new opportunities for seamless collaboration. Today, we are focusing on a particularly exciting development: the integration between Smart Checklist and External Share. This powerful combination is set to transform the way teams work together.

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Sharing made simple: exclude content with ease Hey there, fellow Confluence enthusiasts! Do you ever find yourself needing to share a Confluence page with someone outside your organization, but there’s just that one piece of sensitive information you’d rather keep under wraps? Well, fear not! Today, we’re diving into the magical world of the “exclude content macro” in the External Share for Confluence add-on. Get ready to become a selective sharing maestro!

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Collaboration is the key to success, and Roadmaps are the key to collaboration. Hey there, are you struggling to collaborate with your clients and partners on Jira Roadmaps? Well, fret not, my friend! Let me introduce you to Roadmap Share, the newly introduced feature to External Share, the ultimate feature that enables Jira users to share their Roadmaps with external stakeholders without breaking a sweat. Create and Customize Roadmap Share operates differently from your standard share feature.

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Atlassian’s new public links feature lets you create a special URL directing to a safe, read-only version of a Confluence page, and share it with someone who doesn’t have a Confluence license. It’s similar to our Atlassian Marketplace app, External Share for Confluence, except its functionality and security options are much more limited. One big functionality limit with the native links feature is that you can’t share many of Atlassian’s own Confluence macros, and you can’t share *any *3rd party macros.

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There’ll be times when you want to share a bunch of Jira issues externally without buying extra licenses. Maybe you’re working on a project with an external partner or contractor that has multiple issues requiring the external user’s attention. External Share for Jiraallows you to give external users secure, temporary access to those issues in three ways: Create External Share links to each issue individually Create an External Share link to a list of issues using Jira Query Language (JQL) Create an External Share link to an entire Scrum or Kanban board If you have a lot of issues to share, you probably don’t want to go down route one.

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The Atlassian Community has been hankering after custom domains for Confluence and Jira for absolute yonks. It’s difficult to offer continuity of service – not to mention disorienting for the customer – when you’re directing them to a website that’s not your company’s in order to view your resources and documentation. You’ve probably heard of the famous CLOUD-6999 Jira ticket. Behind it lies a tale of woe and despair. This simple request for custom domains for Atlassian Cloud products has been languishing in Atlassian’s backlog for so long it’s become a meme and sparked a range of merchandise.

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Our team have added so many new features and improvements to External Share for Jira and Confluence over the past few months that what customers are getting now is effectively a brand new app. Let’s walk through some of the additions. Automated Share Management We would all rather be doing things that are valuable. Things that make us money. Admin tasks don’t make us money. They make usbored. This is why we’ve added a new Automated Share Management feature to External Share for Jira.

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Companies have been asking us for a way of restricting which users can see theirExternal Share for Jira and Confluencelinks. Previously, you could create a secure link to your Confluence page or Jira issue and share it with a chosen person outside your instance. That link was always safe from a randomer on the internet finding it, thanks to its unguessable 16-character URL. It could be protected further by adding a password, making the page or issue inaccessible to anyone without it.

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After creating an External Share link to a Confluence page or Jira issue, there are two ways to share the link with a user outside of your instance: Copy the URL of the External Share version of the page or issue and paste it into an email or instant message. Click “Send via email”, which will send your External Share link to the email address you enter using an email template.

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As Jira grows ever more ubiquitous, it’s increasingly necessary for larger and more diverse groups to communicate and collaborate on projects in real-time. The ancients’ rituals of emailing screenshots are embarrassingly outdated for software-enabled teams that bought Jira to avoid email-chain siloes and the disheartening disaster of discovering efforts have been duplicated due to a lack of real-time project management. Fear not! There are three options for collaborating securely with external users in Jira:

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A new feature has just launched in the cloud version of our External Share for Jira app. We call it ‘External Watch’. External Watch lets your external users subscribe to the issues you’ve given them access to. That’s good for them because it saves them time. It’s good for you because it makes collaboration more immediate so that work can progress faster. For the uninitiated, External Share for Jira gives external users secure, temporary access to a live Jira issue by generating unique links with optional passwords and time limits, and easy-to-specify permissions.