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External Share
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We’ve all been there: your Jira (or Confluence) instance hits 252 users. Everything seems fine until you realize you’re no longer on the 250-user plan. You’ve crossed the threshold into the 500-user tier, and your Atlassian bill has effectively doubled overnight. Lately, with pricing changes becoming more noticeable and impactful (as we explored in our previous article on peak billing ), these situations are no longer edge cases - they’re becoming the norm.

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We’ve got some nice news to share - External Share for Jira has been featured in the latest “Apps in the Spotlight”. This program highlights apps that have shown steady growth and strong adoption over the past quarter. It’s a small badge, but for us it means a lot. It tells us we’re heading in the right direction and building something that people actually find useful. Why this matters to us We’ve been working on External Share for Jira for quite a while now, focusing on a simple goal: making it easier to share Jira content with people outside your organization, without creating extra friction or losing control over what’s shared.

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For Atlassian Solution Partners like Sourcesense , sharing project data securely with multiple customers is not just a “nice to have”, it’s a daily operational necessity. In this customer success story, Fiona explains how External Share helps them collaborate with clients while keeping security, compliance, and simplicity in check. Watch the whole interview: About Sourcesense Sourcesense International is a UK-based Atlassian Platinum Solution Partner, supporting organizations across Europe with everything from system audits and configuration to migrations, training, consultancy, and long-term support.

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There’s been a lot of buzz lately around the possibility of Guest Accounts for Jira Cloud - a new way to invite external users into your instance without granting full licenses. It sounds great on paper. After all, Confluence already offers a Guest Account feature, and it’s natural to expect Jira to follow. But here’s the truth: while Atlassian might eventually roll out some form of guest access, you don’t have to wait to collaborate securely with external stakeholders.

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If you use eazyBI for Jira and Confluence, you already know how powerful it can be. eazyBI is a general-purpose Business Intelligence (BI), analytics, and reporting tool supporting many data sources — including tightly integrated dedicated apps for Atlassian Jira and Confluence. It enables teams to build rich reports, dashboards, visualizations, and custom analyses directly inside the Atlassian ecosystem. Why External Sharing Can Still Be Tricky While eazyBI is not a real-time analysis tool, this is an intentional design choice that ensures performance and reliability across large datasets.

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If you are not living under a stone, you must have heard about Atlassian’s new pricing model. This October, they introduced the “maximum quantity billing” (MQB) - a major shift in how customers are billed. This change is intended to provide more predictable costs and simpler tracking for budgeting and planning. But, at the same time, customers will need to manage user licenses carefully to optimize costs, especially if user counts fluctuate frequently within a month.

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When you need to share Confluence content beyond your internal team, the right app can transform how you work. A particular case is when your Confluence content needs to double as a public knowledge base - the right add-on determines how polished, secure, and easy to maintain the final site can be. In this article, we want to introduce two of the most popular solutions: Warsaw Dynamics’ External Share for Confluence and K15t’s Scroll Viewport for Confluence .

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Sharing Confluence content with people outside your organization often comes with limitations. With External Share for Confluence, you can securely define what to share and with whom. (If you’d like to read a comparison between using Confluence guest accounts and our app, click here. ) When you combine Karma Page Builder for Confluence with External Share for Confluence,you can achieve a whole new way of working. Now, you can design stunning Confluence pages with Karma and safely share them with external partners and customers using External Share.

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In today’s connected world, collaboration doesn’t stop at your company’s firewall. Teams often need to work closely with clients, contractors, vendors, auditors, or partners - people who aren’t part of their internal Confluence instance. This raises a challenge: how can you securely share relevant content while protecting everything else? Atlassian offers a built-in option: Guest accounts. But there’s also a more flexible solution - a marketplace app: External Share for Confluence.

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If you’re using External Share for Confluence, you’ll likely appreciate the recent update to the Page Customization layout in Global Settings. While not a brand-new feature, this update brings more user-friendly experience that simplifies how teams shape the look and feel of shared pages. What’s Changed? Previously, customizing shared pages involved clicking through multiple nested tabs such as General, Header, Page, Password Page, and Footer. Uploading a file, like a favicon, meant navigating through button-based selections.