How to Customize your External Share Email Templates
After creating an External Share link to a Confluence page or Jira issue, there are two ways to share the link with a user outside of your instance: Copy the URL of the External Share version of the page or issue and paste it into an email or instant message. Click “Send via email”, which will send your External Share link to the email address you enter using an email template.
How to Share Jira with External Users (Securely)
As Jira grows ever more ubiquitous, it’s increasingly necessary for larger and more diverse groups to communicate and collaborate on projects in real-time. The ancients’ rituals of emailing screenshots are embarrassingly outdated for software-enabled teams that bought Jira to avoid email-chain siloes and the disheartening disaster of discovering efforts have been duplicated due to a lack of real-time project management. Fear not! There are three options for collaborating securely with external users in Jira:
How to manage approvals in Jira – a step-by-step guide
Approvals in Jira have become as necessary as workflows and boards. This is thanks to increasing adoption among business teams like HR, operations, legal, and procurement, for whom approvals are an everyday function. And yet, there is no native functionality for approval management in Jira itself (apart from in Jira Service Management, and it’s not very good). This is why we have built Approval Path for Jira, an app that lets you create as many project-specific templates for approving a piece of work as you like.
Approval management is the missing piece of the Jira toolset
Approval Path for Jira Native Jira’s only approval management functionality is in Jira Service Management (JSM), and we’re being kind when we say it’s, urm, not the best. In Jira Software and Jira Work Management (JWM), a workaround is your only option for getting a process, proposal, or purchase approved within Jira. And yet, it’s something users are frequently asking for help with on the Atlassian community, specifically, how to add an approval step to a Jira Software or JWM project.
Wanna See Some More? Now Your External Users Can Become Watchers on Jira Issues
A new feature has just launched in the cloud version of our External Share for Jira app. We call it ‘External Watch’. External Watch lets your external users subscribe to the issues you’ve given them access to. That’s good for them because it saves them time. It’s good for you because it makes collaboration more immediate so that work can progress faster. For the uninitiated, External Share for Jira gives external users secure, temporary access to a live Jira issue by generating unique links with optional passwords and time limits, and easy-to-specify permissions.