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Why Audit Trails are Essential in Modern Jira Use An audit trail is a chronological record of all system activity, showing who performed each action, when, and how. In Jira, the history report serves as a mark of trust. As collaboration extends to external vendors, partners, and clients, a strong audit trail becomes essential for accountability and regulatory compliance. This is particularly crucial for decision-making processes, where capturing evidence of a manager’s sign-off or a legal team’s approval is critical to proceed.

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For years, Jira teams have improvised approval workflows using statuses, comments, checklists, or custom fields. As work becomes increasingly cross-functional - involving legal, finance, procurement, and external collaborators - approval steps have become more critical to governance, compliance, and operational clarity. To address this growing demand, Atlassian has recently begun rolling out native approval features in Jira Cloud - a sign that they’re listening closely to customer needs and evolving Jira beyond simple task management into a structured decision-tracking system.

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Confluence has become the backbone of collaboration for thousands of teams worldwide. Yet, according to Atlassian’s State of Teams 2025 report , workers still spend nearly 25% of their time just searching for information. And as Atlassian’s AI Rovo or other AI tools reshape how we work, structured and accessible documentation has never been more essential. Here are nine research and data-backed steps every team should take before 2026 to get the most out of Confluence.

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There’s been a lot of buzz lately around the possibility of Guest Accounts for Jira Cloud - a new way to invite external users into your instance without granting full licenses. It sounds great on paper. After all, Confluence already offers a Guest Account feature, and it’s natural to expect Jira to follow. But here’s the truth: while Atlassian might eventually roll out some form of guest access, you don’t have to wait to collaborate securely with external stakeholders.

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If you use eazyBI for Jira and Confluence, you already know how powerful it can be. eazyBI is a general-purpose Business Intelligence (BI), analytics, and reporting tool supporting many data sources — including tightly integrated dedicated apps for Atlassian Jira and Confluence. It enables teams to build rich reports, dashboards, visualizations, and custom analyses directly inside the Atlassian ecosystem. Why External Sharing Can Still Be Tricky While eazyBI is not a real-time analysis tool, this is an intentional design choice that ensures performance and reliability across large datasets.

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If you are not living under a stone, you must have heard about Atlassian’s new pricing model. This October, they introduced the “maximum quantity billing” (MQB) - a major shift in how customers are billed. This change is intended to provide more predictable costs and simpler tracking for budgeting and planning. But, at the same time, customers will need to manage user licenses carefully to optimize costs, especially if user counts fluctuate frequently within a month.

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When you need to share Confluence content beyond your internal team, the right app can transform how you work. A particular case is when your Confluence content needs to double as a public knowledge base - the right add-on determines how polished, secure, and easy to maintain the final site can be. In this article, we want to introduce two of the most popular solutions: Warsaw Dynamics’ External Share for Confluence and K15t’s Scroll Viewport for Confluence .

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Macro Pack (PlantUML, Swagger, Open API, Markdown, HTML, Latex, AsciiDoc) is a Confluence app that extends the platform with a wide range of powerful macros. It supports a wide variety of input sources such as URLs, attachments, GitLab, GitHub, Bitbucket, and text, and works seamlessly with formats like HTML, JSON, CSV, AsciiDoc, Markdown, Mermaid, OpenAPI/Swagger, PlantUML, Draw.io, and LaTeX. Until now, Macro Pack has been completely free. Starting October 2025, we’ll be transitioning to a paid model.

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Sharing Confluence content with people outside your organization often comes with limitations. With External Share for Confluence, you can securely define what to share and with whom. (If you’d like to read a comparison between using Confluence guest accounts and our app, click here. ) When you combine Karma Page Builder for Confluence with External Share for Confluence,you can achieve a whole new way of working. Now, you can design stunning Confluence pages with Karma and safely share them with external partners and customers using External Share.

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In today’s connected world, collaboration doesn’t stop at your company’s firewall. Teams often need to work closely with clients, contractors, vendors, auditors, or partners - people who aren’t part of their internal Confluence instance. This raises a challenge: how can you securely share relevant content while protecting everything else? Atlassian offers a built-in option: Guest accounts. But there’s also a more flexible solution - a marketplace app: External Share for Confluence.