Select the Jira work item you want to share
Choose any issue and prepare it for external access
External Share for Jira
Share Jira with anyone – without adding them to Jira
Share live Jira work items, projects, boards, filters and timelines with unlimited external users. Let clients, vendors and partners view, comment, update and collaborate securely without Jira licenses or access to your instance.
Overview
Core values
Secure external sharing
Share Jira work items through protected links without exposing your internal system. Control who can access each share and ensure your data stays secure at every step.
Full control over access
Define exactly what external users can see, edit, and interact with. Control fields, comments, and attachments with fine-grained permissions.
Built for real workflows
Collaborate with clients, partners, and vendors without disrupting internal processes. Keep communication structured and connected directly to your Jira work items.
Flow
How it works
Configure permissions and visibility
Define exactly what external users can see and do
Send a secure link to external users
Share a protected link that gives external users instant access – no accounts required and no risk of exposing sensitive data or internal systems.
Benefits
Key features
Secure sharing
Share Jira work items via protected links without exposing your internal system. Control access and keep your data secure at every step.
Granular access control
Define exactly what external users can see, edit, and interact with. Control fields, comments, and attachments with precision.
External collaboration
Choose what external collaborators can do: comment, vote, upload files, update fields, transition work items, create new ones, or simply view progress.
Access rules & expiration
Set expiration dates and define access rules for every shared link. Ensure temporary, controlled access based on your needs.
Activity tracking
Track views, interactions, and changes across shared issues. Stay informed and maintain full visibility over external activity.
And much more...
Discover more features that help you manage external access with confidence and ease.
Use cases
For companies working with external teams, vendors, and clients – as well as large enterprises enabling cross-team collaboration, knowledge sharing, and reporting
Communication with a customer: sharing project timeline, and tasks, asking for feedback
Outsourcing teams to manage workload: sharing a board with all the required “to do” tasks, relevant only to this team
Real-time reporting: keep customers and teams aligned with up-to-date project information.
Cross-team collaboration: connect multiple departments and teams working across different Jira instances.
QA and testing workflows: share filtered timelines with QA teams using JQL-based views.
External Share for JiraEnterprise-grade security and control
Control who gets in
Password, email, domain and IP restrictions, expiration dates and SSO/SAML
Control what they see
Choose fields, comments, attachments and Jira content exposed through each share
Control what they can do
Allow viewing, commenting, attachments, editing, work item creation and transitions independently
Know what happened
Centralized shares and activity logs give administrators visibility over external access
Learn, Build, Improve
Insights & Stories
Insights and stories that highlight our product evolution, customer success, and partner collaborations.
Start sharing Jira data the right way
Simplify external collaboration without compromising security.