A Strategic Approach to Software Deployment with External Share for Confluence

The deployment of new software solutions in a corporate environment is often filled with challenges, especially when it involves coordination between internal teams and external partners. This was the scenario at DeltaTech, where the deployment of a project management tool needed cooperation from multiple sides. Through this blog, we explore how DeltaTech, a hypothetical company, once again utilized External Share for Confluence to turn its challenges into a success story.

External Share for Confluence is an innovative tool designed to improve collaboration with external users, contractors and stakeholders in real-time. The tool simplifies external communication while maintaining high security and control, ensuring sensitive data remains protected.

The Challenge

The project was headed by IT Manager Sandra Lee. It involved DeltaTech’s internal teams and external IT support group, BlueNet Solutions. The primary challenge was ensuring real-time communication based on Confluence between these internal and external teams without compromising security and efficiency.

The Solution: External Share for Confluence

DeltaTech turned to External Share for Confluence to facilitate this complex deployment process. This solution provided a highly secure and efficient platform for sharing critical information and updates, both within the organization and with BlueNet Solutions.

• Planning Phase
  Sandra created a comprehensive deployment plan on Confluence for her team. She prepared the first shared pages, secured them with a password and selected users who has access to the content.
  She included Senior Developer Tom Harris and Project Coordinator Elena Rodriguez – and external partner Jake Morrison from BlueNet Solutions. The shared page allowed for easy communication and set the groundwork for the project.

• Initial Implementation
  The deployment kicked off with Tom and Elena setting up the infrastructure, documenting each step on the shared Confluence page. Jake, from BlueNet, could immediately access these updates and provide his input, by simply adding comments and attachments. This significantly reduced response time and increased efficiency.

• Training and Feedback
  As the system went live in a test environment, Sandra gathered staff feedback necessary for making real-time adjustments. This feedback was collected on a separate Confluence space with multiple pages relating to different types of issues, enabling Jake and his team to make the system tweaks.

• Final Deployment
  With the feedback integrated, the team was ready for the final deployment. The shared Confluence page played an important role in keeping both DeltaTech and BlueNet Solutions in sync with the deployment schedule. With that setup, the deployment went smoothly and the software was up and running.

• Post-Deployment
  Post-deployment, Sandra established a Confluence page for feedback and reports, which became a valuable resource for evaluating the deployment’s success and identifying improvement areas and continued to work as an easy channel for communication with the software providers.

The Outcome

DeltaTech’s experience highlighted External Share for Confluence’s role in enhancing collaboration and efficiency. The tool facilitated real-time updates and feedback, leading to a smooth and successful deployment.

DeltaTech’s success story is an example of how the right tools can change project management and deployment processes in many different situations. External Share for Confluence stands out as a must-have tool for any organization looking to improve collaboration and streamline its operations.

For teams eager to replicate DeltaTech’s success, learn more about External Share for Confluence and see how it could transform your project deployment strategies.